We start by listening. Your goals, your supporters, your challenges.
Ethical tele-fundraising that strengthens relationships, not just results
Every supporter relationship begins with a moment.
A decision to listen, to care, to act.
We turn those moments into meaningful, lasting connections.
Every Call Counts
A fundraising call isn’t a transaction.
It’s where trust is built, and connection begins.
What We Do
Fundraising conversations designed to grow giving and protect trust.
❤
Regular Giving
Turn interest into ongoing support through natural, genuine conversations.
➜Lead Conversion
Help supporters take the next step in a way that feels comfortable and informed.
↺Reactivation
Reconnect with supporters who have stepped away, with care and understanding.
↑Upgrades
Create space for supporters to deepen their giving and impact.
∞Gifts in Wills
Support thoughtful, future-focused conversations that create lasting impact.
How We Work
We design messaging and strategy that reflect your cause and resonate.
Our team brings empathy, consistency and confidence to every call.
We continuously refine using insights, data and experience.
Why It Matters
Because when conversations are handled properly:
- Supporters feel heard
- Trust in your organisation grows
- Retention improves
- Lifetime donor value increases
- Fundraising becomes more sustainable
Partnership
We are an extension of your team, not merely an external supplier.
We work alongside your organisation as a true partner, we are aligned to your goals, your values, and your supporters.
Testimonials
What charities say about working with GiveTel.
“Over the course of our 14-year-plus partnership, GiveTel has consistently delivered a high level of service across a wide variety of calling campaigns for World Animal Protection. Their team demonstrates a genuine passion for our cause, earning the trust of both our organisation and our incredible supporters. The team is wonderful to work with, and invested in our success.”
“Oxfam Australia engaged GiveTel to manage our Lapsed Reactivations calling in 2024, and the results have been outstanding. We’ve seen increased conversion rates and decreased costs. We chose GiveTel in part due to our positive experiences working with them on other campaigns; their teams consistently deliver excellent results and the account management is first class. They have more than exceeded our expectations, and we’re very happy to have switched to GiveTel for this aspect of our calling programs.”
“Médecins Sans Frontières Australia has worked in close partnership with GiveTel for over 10 years, across multiple outbound telemarketing programs. GiveTel has and continues to approach each of our campaigns with care and professionalism, attentive account management, and dependable reporting. They have set a high standard across our outbound fundraising programs. GiveTel is a trusted partner and extension of our fundraising team.”
“The Givetel team have always been incredible to work with. The teams performance on our 2-step campaign was excellent, it demonstrated their dedication to improvement and optimisation and understanding of our mission. Operationally their team is incredibly organised and skilled at what they do. We are looking forward to working with Givetel more and would high recommend them as a great partner for Telemarketing.”
“GiveTel consistently deliver a high level of service and effective communication which has been key to the success of our outbound telemarketing campaigns over the past 4 years. Results driven and performance focused, we greatly appreciate GiveTel’s agility following changes in strategic direction or during uncertain market conditions. The team, at all levels, are a pleasure to work with and have a genuine interest in our mission. We value their partnership as an extension of our internal fundraising team.”
“We’ve had some fantastic feedback from our supporters who have enjoyed meaningful conversations with GiveTel callers, with one describing her experience as a ‘breath of fresh air’. Our work is often quite complex, but the team does a great job in explaining what we do. The excellent results we’ve seen speak for themselves.”
Working with charities across Australia and New Zealand
Let’s build better supporter conversations together
If you’re looking to grow regular giving, reconnect with supporters, or strengthen your donor journeys, we’d love to be part of that.